Online retailer ModCloth.com is really dialed into its customer and active on social media sites for sales and awareness. Here, founder Susan Gregg Koger discusses the retailer’s buying strategy; how it creates a community among shoppers; the store’s crowdsourcing efforts, including “be the buyer” chats on Twitter as well as “be the writer” competitions to name their products; and marketing through outreach to the blogging community. Watch to pick up tips on how progressive companies are using online tools to boost social shopping.
